Practice Test 10

Dear Ms. Karen Tan:

Thank you for choosing Quest Communication as your mobile phone service provider. Quest Communications is the largest wireless company in the US, with more than 72 million subscribers. You will find enclosed a copy of the customer agreement which explains the terms and conditions of your subscription. Please read the agreement, and return the form to us with your signature by October 2. Since you have signed up for the 2-year contract discount, there will be an early termination fee of US $80 if you cancel the service before the end date of the contract period.

With your 2-year contract, you can enjoy caller ID display service and 100 text messages per month for FREE for the first 5 months of your contract. Optional services such as call-waiting and international roaming can be added at any time at your request.

Should you have any questions or inquiries regarding the service agreement, do not hesitate to call our customer service department at 877-553-9812. Once again, thank you for choosing Quest Communications.

Sincerely,
Nicole Gardener
Customer Service Department